Ms. Brandi Yanping Chen is an Adjunct Faculty member in the Sofia University MBA Program since 2022 and a Doctor of Business Administration (DBA) candidate at Sofia University from 2024. She brings more than twenty years of leadership experience in operational excellence, business analytics, strategic planning, and organizational transformation across healthcare, financial services, and international business sectors. Her professional background includes leadership positions at Leidos/QTC Health Services, Credit One Bank, Capital One, HSBC, and entrepreneurial ventures serving international clients.
Ms. Chen holds two Master of Science degrees from the University of Cincinnati: an M.S. in Quantitative Analysis and Operations Management from the Carl H. Lindner College of Business and an M.S. in Environmental Science with a concentration in Molecular Biology Applications in Environmental Monitoring. Her interdisciplinary background bridges data science, business analytics, healthcare innovation, environmental science, and leadership studies. Her current doctoral research focuses on designing and evaluating patient-centered health tracking frameworks that support symptom management, self-care, and clinical communication among individuals living with Long COVID.
In addition to her corporate and academic work, Ms. Chen is a TEDx speaker, educator, and curriculum developer. Her research and professional interests include healthcare analytics, organizational performance excellence, transpersonal leadership, artificial intelligence applications in healthcare, process improvement, and data-driven decision making. She is passionate about helping students integrate analytical rigor, systems thinking, and human-centered leadership to address complex organizational and societal challenges.
Education:
- M.S. in Quantitative Analysis and Operations Management
- M.S. in Environmental Science
- B.S., East China Normal University
- DBA Candidate, Sofia University
Educational Research:
- Designing and Evaluating a Patient-Centered Self-Recording Health Tracking Framework that Supports Symptom Management, Self-Care, and Clinical Communication Among Individuals Living with Long COVID (Doctor of Business Administration Dissertation, Sofia University)
- A Quantitative Model of Transpersonal Leadership Practice for Optimal Effectiveness (Leadership Research)
- A Case Study on Linear Model Fitting with Outliers: Addressing Heteroscedasticity in ANOVA Analysis of Functional Reach Among Obese and Non-Obese Workers (M.S. Thesis, University of Cincinnati, Quantitative Analysis and Operation Management)
- Application of Green Fluorescent DNA Probes for Monitoring Non-Tuberculous Mycobacteria in Drinking Water Systems (M.S. Research, University of Cincinnati, Environmental Science)
- Educational research and curriculum development in English language acquisition, adult learning, and cross-cultural communication, including TEDx-presented work on English learning strategies.
Licensures & Certifications:
- Lean Six Sigma – Black Belt
- AWS Certified Cloud Practitioner
- TESOL (Teaching English to Speakers of Other Languages)
- Business Process Management (BPM)
- TFM Communication Training (Technical, Feeling, and Management Communication)
- Harvard Graduate School of Education Workshop: Language, Behavior, and the Brain—Designing Effective Learning Environments and Experiences
Research & Training Interests
- Long COVID Research and Patient-Centered Care Models
- Data-driven Healthcare Operations and Performance Excellence
- Artificial Intelligence Applications in Healthcare and Education
- Data Analytics, Predictive Modeling, and Business Intelligence
- Organizational Leadership and Transpersonal Leadership
- Lean Six Sigma and Continuous Process Improvement
- Organizational Change Management and Strategic Planning
