Employment Opportunities

Our Story

Since 1975, Sofia University has aspired to be a leader in transformative higher education offering students an education that transcends beyond a traditional learning environment. Students, staff, and faculty of Sofia are passionate individuals that recognize the need to be a part of something greater than themselves and seek opportunities that will provide them with the tools to empower themselves and their community. As Sofia continues to grow as a University, it remains committed to its transformative transpersonal values, as well as to maintaining a high-quality and diverse workforce representative of the community it services.

Sofia University is WASC accredited and offers undergraduate, graduate, and doctoral degree programs in the fields of psychology, business and computer science. Located in Palo Alto, California, the University provides both on campus and online programs, giving students the flexibility to further an education rooted in transformative and transpersonal values, in a format that best suits their schedule and needs.

Sofia University is an equal opportunity employer.

All resumes should be sent to Human Resources Manager, Aida Smailagic at aida.smailagic@sofia.edu

International Student Advisor-Liaison

International Student Advisor-Liaison
Reports to: VP of Marketing and Enrollment Manager
Department: Admissions
Classification: Full-time, Exempt

General Description:
Under the supervision of the VP of Enrollment/Marketing and the VP of Global Strategy duties include:

• Advise prospective international students regarding admissions student visa process, F1-status, and other related topics pertaining to the admission process
• Assist international students through all aspects of the admissions process including the collection, evaluation, and distribution of documents and information related to their admissions file
• Participate in recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, etc.
• Counsel prospective international applicants on the admissions process and opportunities at the University
• Manage inquiries to achieve prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect candidates based upon career goals
• Review and evaluate admissions applications for an admissions decision to be made, and confirm that there is accurate data in our student information system
• Send acceptance letters and maintain communication with students
• Collaborate and work with other departments to achieve university enrollment objectives for undergraduate international applicants or graduate international applicants, and makes recommendations on topics related to maintaining F-1 status
• Adhere to all state, and federal accreditation and University rules and regulations regarding student recruitment
• Managing a recruitment plan to meet international enrollment targets for assigned region
• Traveling to the assigned region to host events and presentations to build recruitment pipeline
• Maintaining continuous communication, as well as managing relationships with existing international student agents and partner schools in the assigned region
• Managing the school’s marketing plan (branding) to include support of advertising internationally in assigned region
• Assisting with the update, design, and development of marketing promotional materials via print & online regional language and English
• Creating a strong and engaging social media presence that is updated frequently
• Supporting all visiting delegations throughout all avenues of the school

Preferred Qualifications:
• Ability to speak, read and write in the native language of the assigned region
• Familiarity with foreign educational systems, grading scales and curricula, and transcripts
• Working or studying experience outside the United States and/or with international student communities
• Proficiency with computer software including Excel, Word, PowerPoint Knowledge of University-specific computer application programs such as the Student Information System (SIS) or other related programs Knowledge of university policies, processes, and procedures

Competencies
• Accountability/Dependability: Accepts responsibility for the quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules
• Judgment: Makes timely, informed decisions. Analyzes options and determines the appropriate course of action
• Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support
• Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives
• Commitment to Diversity: Recognizes the value of diversity and helps create an environment that supports and embraces diversity education and Experience

Education and Experience
• Bachelor’s Degree required
• Experience in working with students, scholars, and staff from diverse backgrounds and cultures
• Experience with USCIS regulations
• Experience advising students in a university setting

Facilities Coordinator

Facilities Coordinator
Reports to: VP of Human Resources
Department: Operations and Facilities

General Description:
Facilities and operations coordinator oversees day-to-day operations and manages building and equipment maintenance schedules, test building security systems and prepare for emergencies by creating action plans. Facilities coordinator is responsible for the maintenance and security of one building. Coordinators communicate daily with supply vendors and update company executives regularly.
Under the supervision of the VP of Enrollment/Marketing and the VP of Global Strategy duties include:

Duties and Responsibilities
• Oversees the daily operations of a university ensuring compliance with university, state, and federal policies and regulations.
• Coordinates general housekeeping and maintenance (Carpet, window, and exterior building cleaning and maintenance.
• Develops and maintains emergency/disaster preparedness and recovery plans.
• Orders materials and supplies weekly and assist accounting with invoicing.
• In charge of building opening and closure, plans for evening and weekend coverage.
• Oversees activities of contractors, vendor personnel, and suppliers for compliance and controls costs.
• Performs quality control inspections to ensure adherence to contract specifications and industry standards (Fire Alarm, HVAC, AC/heating and Light Fixtures).
• Proficient in OSHA regulations and training.
• Updates building floor plans and manager space planning (office and furniture moves).
• Monitors landscaping flower change and to adjust irrigation to avoid overwatering during cooler seasons.
• Manages health, safety, and environmental compliance, perform weekly inspections.
• Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
• Coordinates transportation to off-site events or special events.
• Must be able to sometimes work on weekends and nights.
• Work with student services to support other needs when needed.
• Performs miscellaneous job-related duties as assigned.

Requirements
• 3+ years’ experience working with daily operations and facilities.
• Experience with maintenance and improvements of the following building systems: electrical, audio/visual, security, janitorial, utilities, and HVAC.
• Ability to self-manage and juggle multiple responsibilities.
• Knowledge of applicable legislation, standards, policies and procedures within facilities area.
• Flexible availability and ability to provide occasional after-hour support.
• Must be able to lift up to 25 lbs.

Director of Institutional Research and Assessment

Director of Institutional Research and Assessment
Department: Academic Affairs
Classification: Fulltime, Exempt
Location: Costa Mesa Campus

General Description:
The Director of Institutional Research and Assessment is responsible for overseeing the design, collection, analysis, stewardship, and communication of quantitative and qualitative institutional data that proactively supports the objectives of the University. Working closely with multiple constituents, the Director works to elevate the centrality of data and information, and to enable responsive, data-informed decision making at every level of the University. In addition, s/he serves a key role in providing reports, analytics, and insights that drive institutional effectiveness across the University. The Director partners with academic and administrative departments to develop and manage comprehensive institutional research, assessment programs, and strategic planning efforts that support the curricular, analytical, informational, reporting, and regional accreditation needs of the University.
Under the supervision of the VP of Enrollment/Marketing and the VP of Global Strategy duties include:

Essential Functions and Responsibilities
• Proactively identify, research, analyze, and disseminate institutional data, analytics, and information in support of the University’s planning, budgeting, decision-making, assessment, enrollment management, reporting, and continuous improvement objectives.
• Serve a key role in driving institutional effectiveness strategy. Use institutional data, peer and/or internal benchmarks, and best practice research to engage data generators, information consumers, and stakeholders in institutional information.
• Collaborate with the leadership team to meet institutional effectiveness objectives. Serve as final authority on and attend to certain external compliance reporting requirements (e.g., WSCUC, IPEDS, etc.).
• Oversee the extraction and coordinate the analysis of data from various systems and sources to support the University’s student recruitment, retention, and completion efforts. Coordinate the University’s research efforts in support of enrollment management goals.
• Manage all data and research projects related to academic programs, assessment, and educational effectiveness, including but not limited to the administration of surveys, coordination of learning outcomes planning and assessment, and the like.
• Provide key information and process recommendations for academic, co-curricular, student life, and administrative program review. Compile and disseminate program or department-specific data to support analytical reviews and planning processes.
• Support University-wide and individual program accreditation processes and reviews by providing relevant data and analysis.
• Aid in the development of and support for the University’s Strategic Plan. Co-develop, create, and update dashboards that measure progress toward achieving strategic and/or operational goals.
• Prepare, present, and communicate quantitative and qualitative institutional data and information to faculty, staff, key committees, Provost’s Council, President’s Cabinet, and the Board of Trustees.
• Prepare and appropriately contextualize institutional data that are displayed publicly and/or to external audiences.
• Collaborate with various institutional departments to continually improve data cleanliness, systems, definitions, and processes.
• Contribute to the university’s collaborative environment and engage in welcoming new and different work requirements; exploring new opportunities to enhance the services of the division; and helping others accomplish related job results.
• Identify institutional research and information management practices that can benefit Sofia University; identify new kinds of information needs; identify and monitor benchmarks; and encourage data-informed and information-rich continual improvement practices.
• Perform other duties as assigned.

Minimum Qualifications

• Masters in Institutional Research, Education, Behavioral Science, Quantitative Methods, Statistics, Mathematics, Computer Information Systems or related field required; doctorate preferred.
• Minimum of 5 years of leadership of an Institutional Research function or related experience
• Previous experience in higher education, related to institutional research is required.
• Demonstrated knowledge of quantitative and qualitative methods, statistics, survey research, analytics, and the use of data and information in institutional research, analysis, and decision-making.
• Knowledge of the Integrated Postsecondary Education Data System (IPDES) and National Center for Education Statistics (NECS) reporting and survey tools and requirements.
• Knowledge of state, federal, and regional accreditation requirements for the gathering, reporting, and disseminating data from higher education institutions.
• Knowledge of WSCUC region and other accreditation organizations’ expectations concerning student learning assessment requirements
• Proficiency in the use of statistical software as well as word processing, spreadsheet, and communication technologies.
• Thorough understanding of sophisticated analytical methods and techniques and concepts.
• Knowledge and experience with sources and uses of comparative institutional data.
• Knowledge and experience with querying databases.
• Knowledge and experience with creating and updating online dashboards.
• Data retrieval capabilities to facilitate report and feedback needs.
• Ability to work with discretion when dealing with confidential information.
• Excellent verbal, written, and collaborative skills.
• Ability to use MS Office Suite, including Outlook, Word, Excel and PowerPoint.
Preferred Qualifications
• Experience working with data dictionaries and in the use of computer applications to extract and manipulate data to produce statistical reports and analysis.
• Experience and knowledge in survey design, administration, and analysis in reporting the institutional data.
• Understanding of dimensional modeling and experience in supporting broad user base in Business Intelligence environment is highly desirable including data visualization.
Experience with statistical analysis software such as SAS or SPSS is preferred.

To Apply
• Your current Curriculum Vitae and Cover letter outlining your interest and qualifications for the position should be submitted directly to Aida Smailagic, VP of Human Resources at aida.smailagic@sofia.edu .

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